Subject: Complaint Regarding Incorrect Order from Cookies Shop
الموضوع: شكوى بخصوص طلب خاطئ من محل الكوكيز
Dear Customer Service,
I am writing to express my dissatisfaction with a recent order that I placed with your Cookies Shop. I had ordered a box of 5 cookies priced at 75 units each from your online platform. However, to my disappointment, I only received a single cookie in the package when it arrived. This error was particularly frustrating as I specifically ordered 5 cookies and paid for them accordingly.
I promptly contacted Hungrystation to report the issue and they refunded the amount for the incorrect order. I appreciate their quick response and resolution. Subsequently, I placed a new order with your shop to receive the correct items.
Sincerely,
{ hala }
[Your Conct