Yes, I have bought products before that I was unhappy with. When this happens, I usually write a letter of complaint to the company. Some helpful phrases to include in the letter could be:
I am writing to express my dissatisfaction with the product I recently purchased from your company.
The item did not meet my expectations and I am disappointed with its quality.
I feel that the product does not live up to the description or advertising that was provided.
I would like to request a refund or replacement for the unsatisfactory product.
I hope that you will take my feedback into consideration and address this issue promptly.
Translation in Arabic:
أكتب لأعبر عن عدم رضائي عن المنتج الذي اشتريته مؤخرًا من شركتكم.
لم يلبي العنصر توقعاتي وأنا بخيبة أمل من نوعيته.
أشعر أن المنتج لا يتوافق مع الوصف أو الإعلان الذي تم توفيره.
أود طلب استرداد الأموال أو استبدال المنتج غير المرضي.
آمل أن تأخذوا ملاحظاتي في الاعتبار وتعالجوا هذه المشكلة بسرعة.
